Shipping


Shipping Cost

Worldwide shipping is free on all orders over 50 €.

Orders below 50€ have an additional shipping cost of:

- 2.95€ to Spain
- 4.95€ to other EU countries
- 5,95€ to countries outside the EU.

Shipping Time

Your order will be shipped either on the same day you place it or on the next working day.

You will receive a tracking number after your order is shipped.

We do not ship on Sundays.

The shipping time varies depending on the destination:

- Spain: orders from Spain usually take 2-3 working days to arrive. However on the rare occasion it can take up to 5 working days.

- European Union: depending on the country of destination, it can take from 4 to 10 business days to arrive. However, it can sometimes take longer.

- Outside EU: depends on the country. It can take from 10 to 25 business days to arrive.

Customs

Please be aware that we are not responsible for longer delivery times due to the customs department in your local country nor are we responsible for any import duties and taxes they may charge you.

You may receive several orders with no charges and then the next one customs may hold it for duties and taxes, it just depends on customs and the person who processes the package.

Failed deliveries

If your order is returned to us due to an incorrect or invalid address, missed delivery, or refused delivery, you will be refunded for the item less the shipping charge.

Someone needs to be in when your parcel is due to be delivered as we may need a signature. The carrier usually tries to deliver more than once. Alternatively they will leave a card confirming when they will try to redeliver or give you details on how to collect it. The package will be held for up to 15 days from the last delivery attempt and then returned to us.