We want your shopping experience at Sissim to be top-notch! We hope you love every piece of jewellery you receive, but if not, we are here to help.

If you are not totally in love with your order you can return it within 14 days of receipt for a refund less shipping to the original method of payment or credit note.

If you choose to be refunded in Sissim online credit, you will receive an additional 5€ once your refund has been processed! Limited to one bonus credit per order.

Returned items must be unworn and in their original packaging, in the condition in which they were received.


Customer is responsible for the shipping costs of the returned items, unless we made a mistake. We recommend using a trackable shipping method to guarantee successful delivery of your return and keeping your shipping receipts until your return is processed. We are not responsible for return packages lost in transit.


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